To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.

Our Reward Point Program is as simple as it sounds. While shopping at Francobordo.com you will earn Shopping Points for the money you spend only throw our web. 
Once earned, you'll be able to use those points to pay for future purchases at Francobordo.com.

Reward answer will expire 12 months from the date issuance.

 

When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Francobordo.com.

Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.

You must login to your account in order to view the status of your points.

During the checkout procces you'll be able to pay for your order with your points balance.

* in most cases shipping fees and taxes excluded. See refered FAQ for more details.

Currently, for every 1,00€ spent at Francobordo.com you'll earn 1
For example:
          Product Cost:  100,00€
          Francobordo-Points:  100
          Value of Points Earned:  8,00€

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

Last updated: Martes 12 Febrero, 2019

If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Francobordo.com.
During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Shopping Points account to cover the cost of your purchase.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: 22/03/2012

A minimum of € 40 in products is necessary for the system to give you the possibility of using the points in your account, (transport costs, insurance, payment commission, etc. do not count to reach that amount). If your order does not reach € 40 in products, the points will be saved in your account until their expiration date, in case you want to use them in a later order.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: 18/02/2013

You can deduct all the points in your account but you have to bear in mind that once you agree to deduct the points, if your order is less than the amount to be deducted, the remaining points will be lost.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: 22/03/2012

Last updated 31/12/2009

Last updated: 31/12/2009

Last updated: 13/03/2013

Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: 04/01/2010

Last updated: 27/06/2012

"Writing Review is ego boost knowing others read your opinions, and maybe even take your advice."
Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
We would like to thank you for the helpful review that you gave us, therefore for every quality review, we will reward your Points account with 1,60€ worth of points.
Your Review must meet all of the following conditions:

• Your Reviews must be original.
• Reviews must be focused and concise on the product under review.
• Reviews should not duplicate content already published.
• Be truthful and objective.
• Reviews should not include posts that have spam, commercial, or advertising content or links.
• The reviews have going to be bigger than 250 words. 
• Reviews should not abuse, harass, or threaten another's personal safety.

Francobordo.com reserves the right to refuse or remove any review that does not comply with the above conditions.
Francobordo.com staff reserves the right to correct misspelled words, grammatical errors.
Francobordo.com is not responsible or liable in any way for ratings and reviews posted by its customers.

Last updated: 03/12/2020

Last updated: 28/09/2012

Last updated: 24/03/2010

• Shopping Points are only available to registered Francobordo.com members and members who are no professionals in the sector.
• Shopping Points Reward can only be collected and used with online purchases and are only validated at Francobordo.com.
• Shopping Points cannot be obtained for purchases in our physical store or made through email or telephone.
• Shopping Points are non-refundable and can't be transferred between members.
• Shopping Points are non-transferable or exchangeable for cash under any circumstances.
• Shopping Points will not be refunded for any canceled order.
• Shopping Points obtained for products that are subsequently returned will be eliminated. 
• The points used for the total or partial payment of an order will be deducted from the total to be refunded if the total or partial return of that order is eliminated.
• When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
• When calculating the number of points earned. Shipping fees and taxes are excluded.

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

• The points obtained for purchasing products will be deducted from your points account if you return the product.
• If you used your points as a form of payment, in returning any of the products included in that order, the points used will be deducted from the amount to refund and will not be returned to your points account.