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Shipping

Shipping costs and expenses of Customs

 

  • Deliveries will be prepaid in whole Peninsula, Balearic Islands and Portugal from 100 € purchase with the following conditions:
    • It may not exceed 80 kg of actual or volumetric weight.
    • For free deliveries Francobordo will choose the means of shipping will be delivered to Post Office or Kiala Point next to the client address.
    • If returning the product/s, the amount of the refund is requested it will be deducted shipping costs that will eventually be bonificaron.
  • For orders not exceeding 1000€ buys Penísula and Balearic Islands will be charged when ordering a concept of sizes, depending on the volumetric weight of the order
  • For orders that are sent to the Canary Islands, Ceuta, Melilla or any conutry diferent of Spain, shall be charged on the concept of order sizes, depending on the volumetric weight of the order.
  • For shipments to the Canary Islands, Ceuta, Melilla or any country out UE made ​​by courier, the customer will pay the costs for the DUA, the office of entry and local taxes (TAXES ...)
  • Orders are sent by the following means:

 

POST EXPRESS:

 

- Delivery to mainland in 1-2 business days.
- Shipping time Islands, Ceuta and Melilla 7-10 working days.


If after this time the parcel has not been duly delivered, we will process claims for due delivery occurs as soon as possible.

Please note that if you decide to choose this form of shipping, it is imperative that you indicate as far as possible their data delivery address. If Correos consider invalid delivery address they shall release the blue package to the sender without possibility of new release, lengthening the lead time and transport costs doubled to make a new shipment.
If the recipient is not in when the postman deliver the pass to blue package, it will leave a note for you from the next day for 9 days can go to pick up the package at the post office assigned in the passing note.

 

URGENT MESSASGING:

 

- In Spain the delivery time is 24-48 hours from the date of departure from our warehouse.

For other countries Francobordo give the delivery time to the costumer. Francobordo send to the costumer by email the tracking number.
This shipping option is not available for the Canary Islands, Ceuta or Melilla.

 

KIALA:

 

In Spain the costumer olso can choose a Kiala point to pick the order up.

 

  • FRANCOBORDO delivery orders throughout the Spanish territory (Balearic Islands, Ceuta and Melilla.) And Portugal. Please ask for another countries.
  • May not deliver to PO. Mail.
  • Shipments to public places such as yacht clubs, Company, Commercial, ... will be made on request. FRANCOBORDO is not liable if the material is delivered to the agreed site and do not receive the client.
  • Shipments will be made complete orders. If you want to advance the delivery of a product with respect to delivery of the remainder indicated in the order please make paying the amount of the shipping charges for that product and then shipping the remaining items.
  • Once an order is in preparation to be shipped can not be canceled.
  • Freight rates apply depending on different logistical variables, mainly product weight and destination of the shipment.
  • The delivery time for an order is 1 to 7 working days. If items on request or depleted depends on the replacement period of the same.
  • The products ordered by the customer will be served within the agreed time from the date of payment or from the acceptance of the order by FRANCOBORDO.
  • Delivery times will depend on the availability of each product. Is a unique shipment that will correspond to the item whose delivery is greater When ordering multiple items. These times are a guide and FRANCOBORDO strives to respect. However, the delay does not imply the cancellation of the order nor any compensation. Unless there are stockouts, which the customer will always be informed at any time may cancel the order with a corresponding refund if necessary.
  • Any penalty clause for delay introduced by the customer in your order is not effective for the purposes of the first paragraph of these terms of sale.
  • The delivery is considered completed since the product is made available to the Customer by the carrier and the consignee signs the delivery receipt. For the recipient to verify the products receiving them and expose all the caveats and complaints may be justified within 24 hours. After this period, FRANCOBORDO is not liable for damage caused by transportation.
  • The customer will have 24 hours to check the integrity of all components of the product and check that includes everything listed in the product page. After that time shall be deemed accepted integrity and product content. Deliveries are made by charges to the Customer, provided that the circumstances involving shipping den and conveniently be indicated.
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FRANCOBORDO.COM | YOUR NAUTICAL, FISHING, OUTDORR AND DIVING STORE

FRANCOBORDO MADRID: Calle San Rafael 8, Alcobendas, 28100 MADRID

STORE HOURS: from 10:00 to 20:00 Monday to friday / Saturdays from 10:00 to 14:00

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